BX9 — business phone system

An enterprise business phone system that runs on your internet connection.

BX9 is an enterprise business IP phone system — a cloud PBX for desk phones, browsers and iPhones.

Your business's phone numbers arrive over the internet instead of a phone line. BX9 answers them, plays your greeting, and rings the right people — on a desk phone, in a web browser, or on the BX9 iPhone app, wherever they are. You set up who rings when, what callers hear, and when your office is open, from one screen. You bring your own phone-number provider; we run the phone system.

Start free trial Talk to sales — (603) 200-7600

$20 per user, per month. 14-day free trial, card required. Works with SIP trunks from any provider — desk phones optional. iPhone app in beta — ask sales for access.

This is what running it looks like

Twenty screens from the BX9 console, captured with sample data. Every feature listed further down opens the screen that shows it.

The BX9 People directory: twelve colleagues as cards with extension, job title, department and location, a presence dot each, and a Call button on every row. — **People.** The company directory, with who is free right now and a Call button that dials from the same page.

The BX9 People directory in dark mode: twelve colleagues as cards with extension, job title, department and location, a presence dot each, and a Call button on every row. — **People.** The company directory, with who is free right now and a Call button that dials from the same page.

A person's recent calls in BX9, with one call opened beside the list: its recording player, and a transcript labelled by speaker. — **Recent calls.** Open one and you get the recording and a transcript that says who said what.

A person's recent calls in BX9 in dark mode, with one call opened beside the list: its recording player, and a transcript labelled by speaker. — **Recent calls.** Open one and you get the recording and a transcript that says who said what.

The BX9 voicemail inbox: four messages with their transcripts, one open with a player and timed transcript lines. — **Voicemail.** Messages transcribed so you can read them, and every line plays the audio from that point.

The BX9 voicemail inbox in dark mode: four messages with their transcripts, one open with a player and timed transcript lines. — **Voicemail.** Messages transcribed so you can read them, and every line plays the audio from that point.

The BX9 call-flow designer: a routing graph for one phone number running from an office-hours check through a menu, a CRM lookup, a queue and a mailbox. — **Call flows.** What happens to a call, drawn as a graph — office hours, a menu, a lookup, a queue, a mailbox.

The BX9 call-flow designer in dark mode: a routing graph for one phone number running from an office-hours check through a menu, a CRM lookup, a queue and a mailbox. — **Call flows.** What happens to a call, drawn as a graph — office hours, a menu, a lookup, a queue, a mailbox.

The BX9 call-flow simulator running a virtual call through the same graph, paused at the office-hours check and asking whether the office is open or closed. — **The same flow, as a virtual call.** You play the caller and the people it rings, before a real one ever runs through it.

The BX9 call-flow simulator in dark mode running a virtual call through the same graph, paused at the office-hours check and asking whether the office is open or closed. — **The same flow, as a virtual call.** You play the caller and the people it rings, before a real one ever runs through it.

The BX9 auto-attendant editor: the spoken greeting, six menu keys each with its destination, and a panel describing what a caller experiences. — **Auto-attendant.** The greeting, what each key does, and a plain-English account of what the caller hears.

The BX9 auto-attendant editor in dark mode: the spoken greeting, six menu keys each with its destination, and a panel describing what a caller experiences. — **Auto-attendant.** The greeting, what each key does, and a plain-English account of what the caller hears.

BX9 ring groups: four groups as cards showing ring strategy, timeout, member extensions and how many of them are registered. — **Ring groups.** Who rings, all at once or in order — and how many of them are actually online.

BX9 ring groups in dark mode: four groups as cards showing ring strategy, timeout, member extensions and how many of them are registered. — **Ring groups.** Who rings, all at once or in order — and how many of them are actually online.

BX9 call queues: how many callers are holding, the longest wait, how many agents are logged in, and a row per queue. — **Call queues.** Who is holding, for how long, and which agents are logged in to take them.

BX9 call queues in dark mode: how many callers are holding, the longest wait, how many agents are logged in, and a row per queue. — **Call queues.** Who is holding, for how long, and which agents are logged in to take them.

BX9 conference rooms: three meet-me rooms on extensions 500 to 502, one with four people in it and one with a PIN. — **Conference rooms.** A meet-me room on an extension, with a PIN if you want one — dial it from any phone.

BX9 conference rooms in dark mode: three meet-me rooms on extensions 500 to 502, one with four people in it and one with a PIN. — **Conference rooms.** A meet-me room on an extension, with a PIN if you want one — dial it from any phone.

BX9 trunks and numbers: three SIP carriers with registration status, and under each one the phone numbers it carries and where they land. — **Trunks & numbers.** Your carriers, whether they are registered, and where each number lands.

BX9 trunks and numbers in dark mode: three SIP carriers with registration status, and under each one the phone numbers it carries and where they land. — **Trunks & numbers.** Your carriers, whether they are registered, and where each number lands.

The BX9 desk-phone fleet: ten handsets with owner, MAC, model, firmware version and registration state, plus the provisioning URL to point them at. — **Desk phones.** The whole fleet — model, firmware, who it belongs to, and whether it is registered right now.

The BX9 desk-phone fleet in dark mode: ten handsets with owner, MAC, model, firmware version and registration state, plus the provisioning URL to point them at. — **Desk phones.** The whole fleet — model, firmware, who it belongs to, and whether it is registered right now.

The BX9 message inbox: text conversations on the company's phone numbers, with one thread open and its messages shown as a conversation. — **Messages.** Texts to your business numbers, in a shared inbox. Sending is pending carrier 10DLC registration.

The BX9 message inbox in dark mode: text conversations on the company's phone numbers, with one thread open and its messages shown as a conversation. — **Messages.** Texts to your business numbers, in a shared inbox. Sending is pending carrier 10DLC registration.

The BX9 fax page: a send form that takes a PDF, a list of sent and received faxes, and one open showing every attempt and the far machine's identifier. — **Fax.** Send a PDF, receive one as a PDF, and see every attempt the far end made — including the ones that failed.

The BX9 fax page in dark mode: a send form that takes a PDF, a list of sent and received faxes, and one open showing every attempt and the far machine's identifier. — **Fax.** Send a PDF, receive one as a PDF, and see every attempt the far end made — including the ones that failed.

The BX9 organization-wide call log: every call with direction, duration, outcome, audio quality score, and tags the call flow collected from the caller. — **The call log.** Every call in the organization, searchable — already tagged, because the flow asked.

The BX9 organization-wide call log in dark mode: every call with direction, duration, outcome, audio quality score, and tags the call flow collected from the caller. — **The call log.** Every call in the organization, searchable — already tagged, because the flow asked.

BX9 call analytics for one call: talk time and interruptions per side measured from the recording, then a separate sentiment read of the transcript with the quotes behind it. — **Call analytics.** Talk time, silence and interruptions are measured from the recording. Sentiment is a model reading the words, and says so.

BX9 call analytics in dark mode for one call: talk time and interruptions per side measured from the recording, then a separate sentiment read of the transcript with the quotes behind it. — **Call analytics.** Talk time, silence and interruptions are measured from the recording. Sentiment is a model reading the words, and says so.

The BX9 audit log: a filterable list of configuration changes with when, who, what changed and the address it came from. — **Audit log.** Every configuration change, who made it and where from — kept after the person who made it leaves.

The BX9 audit log in dark mode: a filterable list of configuration changes with when, who, what changed and the address it came from. — **Audit log.** Every configuration change, who made it and where from — kept after the person who made it leaves.

BX9 sign-in settings: an identity provider with enforced single sign-on and hourly directory sync, plus the text-to-speech providers used for prompt voices. — **Sign-in and directory sync.** Your identity provider signs people in, and keeps the directory in step with it.

BX9 sign-in settings in dark mode: an identity provider with enforced single sign-on and hourly directory sync, plus the text-to-speech providers used for prompt voices. — **Sign-in and directory sync.** Your identity provider signs people in, and keeps the directory in step with it.

The BX9 billing page: subscription status, next renewal date, per-seat price, enabled seat count, and a table of paid invoices. — **Billing.** Seats, price, renewal date and every invoice — in the console, not in an email you have to find.

The BX9 billing page in dark mode: subscription status, next renewal date, per-seat price, enabled seat count, and a table of paid invoices. — **Billing.** Seats, price, renewal date and every invoice — in the console, not in an email you have to find.

The BX9 platform tenant list: every organization on the deployment with its seats, numbers, channel cap, who resells it, what it is entitled to, and whether its service is live. — **Every organization on the box.** The operator's view: seats, limits, entitlements, and whether each one's service is live.

The BX9 platform tenant list in dark mode: every organization on the deployment with its seats, numbers, channel cap, who resells it, what it is entitled to, and whether its service is live. — **Every organization on the box.** The operator's view: seats, limits, entitlements, and whether each one's service is live.

The BX9 reseller console: a partner's own subscription and renewal date, then their customer organizations with seats, numbers and trunk health, and an Open button for each. — **The reseller console.** A partner's customers in one list, and what they pay us across all of them.

The BX9 reseller console in dark mode: a partner's own subscription and renewal date, then their customer organizations with seats, numbers and trunk health, and an Open button for each. — **The reseller console.** A partner's customers in one list, and what they pay us across all of them.

Everything a business phone system should do

Not a roadmap — this is what BX9 does today. Pick any of them and the screenshots above jump to the screen it lives on.

Deploy your way

The same product wherever it runs — the difference is who runs it.

Hosted

We run it. You get the console, your team gets the phone.

No infrastructure to own
Zero-downtime rolling upgrades
Trunks from any SIP provider

Self-hosted appliance

The whole stack on your own hardware, as one Docker deployment.

One server, one compose file
Recordings, voicemail and transcripts stay on your box
Built for MSPs running their own platform

Pricing

One price. Every feature included.

$20per user, per month

Every feature included. No contract; cancel any time. Start with a 14-day free trial — card required, cancel before it ends and you are not charged. You bring your own phone-number provider, billed by them.

Start free trial Talk to sales — (603) 200-7600

Talk to a human

$20 per user, per month. Tell us about your team, or your customer base.

Talk to sales — (603) 200-7600 Support

An enterprise business phone system that runs on your internet connection.

This is what running it looks like

Everything a business phone system should do

Calls & routing

Messaging & fax

For teams

For resellers & MSPs

Deploy your way

Hosted

Self-hosted appliance

Pricing

Talk to a human